π³ Canceling PRO Subscription - Guide for Parents
π Introduction
If you have a PRO account in FC.APP and wish to cancel your subscription, the method of cancellation depends on the purchase method. Cancellation may take place in different locations based on how you purchased the subscription. This guide will walk you through all possible scenarios.
β οΈ ATTENTION: After the subscription expires, you will lose the player's history and ranking. This data can be restored upon direct contact with our support team.
π― Types of PRO Subscriptions
Subscription via Google Play / App Store (Renewable)
Monthly or yearly payments.
Automatic renewal.
Requires cancellation in the respective store.
Activation Code from Academy/Club (One-time)
One-time payment for a specific period (e.g., a year).
No automatic renewal.
DOES NOT require cancellation.
Subscription via EasyTools/EasyCart (Renewable)
Recurring payment.
Automatic renewal.
Requires cancellation via EasyTools.
π How to cancel your subscription?
The cancellation method depends on how the subscription was purchased.
π± Method 1: Subscription via Google Play (Android)
For whom: You purchased the subscription directly in the app on an Android phone.
Step 1: Open Google Play
Open the Google Play Store app.
Ensure you are logged into the Google account used for the purchase.
Step 2: Go to Subscriptions
Click the profile icon (top right corner).
Select "Payments & subscriptions".
Click "Subscriptions".
Step 3: Find FC.APP
Locate FC.APP in the list of active subscriptions and click on it.
Step 4: Cancel Subscription
Click "Cancel subscription" and follow the on-screen instructions.
Result:
β Subscription canceled.
β You retain PRO access until the end of the current paid period.
β There will be no automatic renewal.
π Method 2: Subscription via App Store (iOS)
For whom: You purchased the subscription directly in the app on an iPhone/iPad.
Step 1: Open Settings
Open Settings on your device.
Click on your Name/Apple ID (at the top).
Step 2: Go to Subscriptions
Click "Subscriptions".
You will see a list of all active subscriptions.
Step 3: Find FC.APP
Locate FC.APP PRO in the list and click on it.
Step 4: Cancel Subscription
Click "Cancel Subscription" and confirm your decision.
Result:
β Subscription canceled.
β You retain PRO access until the end of the current paid period.
β There will be no automatic renewal.
ποΈ Method 3: Academy/Club Code (NO cancellation needed)
For whom: You received an activation code from an academy, club, or coach and activated it in the app, or you purchased a one-time code yourself via EasyTools.
β οΈ Important: YOU DO NOT NEED to cancel the subscription.
If you activated the PRO account using an activation code, your subscription is NOT renewable and will NOT extend automatically.
How it works:
The code provides PRO access for a specific time (e.g., 1 year).
After this period ends, the account automatically reverts to FREE.
No payment is charged upon expiration.
Example:
Code Activation: Sept 1, 2025.
Validity: 1 year.
Access Ends: Aug 31, 2026.
Sept 1, 2026: Account automatically becomes FREE. No renewal, no payment.
π Method 4: Subscription via EasyTools/EasyCart (Renewable)
For whom: You purchased a renewable subscription (recurring payments) via the EasyTools (EasyCart) platform.
β οΈ Important: Cancellation takes place in EasyTools, NOT in FC.APP.
Step 1: Log in to EasyTools
Open your web browser and go to the EasyTools page (easytoo.ls or the link provided during purchase).
Log into the EasyTools account used for the purchase.
Step 2: Go to Subscriptions
Click on your profile/account (top right corner).
Select "My Subscriptions" or "Purchases".
Find FC.APP PRO in the list.
Step 3: Cancel Subscription
Click on the FC.APP PRO subscription.
Find the "Cancel subscription" or "Resign" option and confirm.
Don't remember your EasyTools login details?
Password Reminder: Use the "Forgot password" option on the EasyTools login page with the email used during purchase.
Contact Support: Email [email protected] with your purchase email and approximate date of purchase.
β οΈ WHAT WILL YOU LOSE after the subscription expires?
π¨ WARNING - Loss of PRO Data
Once the paid period ends and the account reverts to FREE, you will LOSE:
β Player History:
All matches played under PRO,
detailed match stats,
performance chronology.
β Player Ranking:
Position in rankings,
ranking points,
achievements,
awards.
β Advanced PRO Features:
Player Card,
detailed statistics,
reports,
analyses.
β οΈ IMPORTANT: This data can be restored upon direct contact with our support team.
π Summary of Status Changes
Until the end of the paid period:
β You keep all PRO features.
β History and rankings remain available.
β Nothing changes in app usage.
After the paid period ends:
β Player history is lost.
β Player ranking is lost.
β Access to advanced PRO features is revoked.
β Account reverts to FREE.
β Dependents and teams remain assigned to the account.
What REMAINS on the FREE account?
β Basic Data: Dependents' names, year of birth, city, and team assignments.
π‘ Tips before canceling
β οΈ Think it over
Before you cancel, consider:
Data Loss: You will lose the player's history β do you want to keep a record of their progress?
Rankings: Does your child participate in competitive tournaments where ranking matters?
Pricing: Would a yearly plan be more cost-effective than a monthly one?
π‘ Need help? If you have questions about canceling your subscription or data recovery, contact our support team: [email protected]